Shipping & Returns
Return Policy
If you are not completely satisfied with your purchase, you may request a refund (as defined below) within 14 days of purchase. Depending upon your financial institution, it may take 3-5 business days for your refund to fully process. A refund will be issued back to the original form of payment used to place the order upon return of unopened product.
Refunds will only be granted to customers who made their purchase on b-alkalinecolloidalsilver.com
No returns or refunds available on 128oz gallon size or 64oz half gallon size (except in the rare instance of breakage).
A maximum of $125 may be refunded for a single order.
For additional information contact us using our form at:
b-alkalinecolloidalsilver.com/contact
E-Mail: b.alkaline100@gmail.com
Contact us :1(877) 282-7993
Hours: Monday -Friday 10am-6pm
Special Orders & Substitutions
In the event we are low in inventory or out of stock of our Signature Cobalt Blue glass bottles. Your order will be filled with the equivalent industry standard Amber glass bottles of the requested size. This substitution may be made for any order in any size range without notification.